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Site Supervisor - Department of Defence

Wilson Contact

ACT Recruitment

ACT Recruitment
Address Level 1 69 Tennant St Fyshwick ACT 2609
Phone 1300 WILSON
Email ACT Recruitment

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Location: Australia,  ACT
Division: Wilson Security
Closing Date: Friday 15 September, 2017
Job Description:

We currently have a leadership opportunity for a Site Supervisor to play an integral part in managing the day to day operations of a high profile Defence Site, located in Deakin, ACT.

Reporting to the Regional Security Manager, you will be responsible for overseeing the day to day operations and performance of the site and will provide visible leadership, direction and issue resolution at the front line of service, ensuring efficiency and effectiveness are maintained at a consistent level.

The responsibilities include, but are not limited to:

  • Deliver operations excellence with an emphasis on customer service skills to ensure the operational needs are met
  • Direct liaison with client representatives and its customers
  • Staff supervision and frontline performance management
  • Front line response to operational issues
  • Investigation and outcome reporting into security incidents.
  • Communication & implementation of processes and procedures to enhance client service delivery.
  • Promote security awareness, interacting with staff and key stake holders
  • Provide 24/7 emergency response for all security, operations and facility related areas

Experience within a similar role is a must however, an emphasis on your commitment to excellence, an innovative individual who can understand and appreciate the core values of our client whom expects every experience with their customers' are of the highest standard at each interaction.

Our successful applicant will be able to demonstrate and give working examples of:

  • Effective and influential communicator who has the confidence and ability to communicate in all formats
  • Manage the day-to-day running of a  team, whilst being a functional team player who will ensure operational efficiency
  • High degree of customer service experience, that will ensure an impeccable customer service experience for all
  • Ability to handle multiple tasks and remain professional at times even under pressure
  • Strong analytical and problem solving skills
  • High degree of computer skills

It is mandatory that you have availability to work 12 hour shifts, as part of a rotational roster, with occasional after hours assistance, and roster coverage after hours, as per operational and client requirements. Additionally this role requires the successful applicant to maintain a current NV1 Level (or higher) clearance.

In return, this position will offer a competitive wage, company mobile phone and the options to further develop your skills through learning and development opportunities.

Applications close at COB, Friday 15 September 2017, and can be accepted on-line via submission of resume and cover letter to

Please include "Defence Site Supervisor Application" in the subject title.

Downloads: No downloads available.
Position Applying For Site Supervisor - Department of Defence
First Name *
Surname *
Contact Number *
Are you eligible to work in Australia ? * Yes No
E-mail Address *
Cover Letter
Resume *
Optional Attachment 1
Optional Attachment 2
Optional Attachment 3
Where did you find out about this job?

Additional Questions

1. What is your availability* ?
Day time hours
Yes    No

Yes    No

24 hours coverage
Yes    No

Week days only
Yes    No

Weekends only
Yes    No

7 day coverage
Yes    No

2. Do you have a current Security licence for the state in which you live* ?
Yes    No
3. Do you have a current and clean driver's licence for the state in which you live* ?
Yes    No
4. Please indicate your preference for different areas of security work. You may check as many boxes as you wish.*
Security Officer
Parking Infringement
Gatehouse Security
Concierge Security
Mobile Patrolman
Control Room Operator
Traffic Management
Any security role
5. Please indicate your level of experience in the Security industry.*
6. What qualities/personal attributes can you bring to your place of employment* ?